Iker Tools is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when interacting with our services.
1. Information We Collect
- Personal Information: We may collect personal information, such as your name, contact details, and shipping address, when you place an order or contact us directly.
- Order Information: We collect information related to your purchases, including products ordered, payment details (limited to Cash on Delivery), and delivery address.
- Usage Information: We may collect information about your interactions with our website, such as pages viewed, browser type, and browsing patterns.
2. How We Use Your Information
- Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and handle delivery.
- Customer Support: Your contact details allow us to respond to inquiries, provide support, and resolve issues related to your purchases.
- Improvements: Usage data helps us improve our website, services, and overall customer experience.
3. Payment Information
- Since we accept Cash on Delivery (COD) only, we do not collect or store any credit card, debit card, or online banking information.
4. Sharing Your Information
- Third-Party Service Providers: We may share your information with trusted third-party service providers (e.g., shipping companies) who help us fulfill orders and manage deliveries. These providers are required to maintain the confidentiality of your information and use it only for the services they perform for us.
- Legal Requirements: We may disclose your personal information if required by law or in response to a legal request, such as a court order or subpoena.
5. Data Security
- We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to use commercially acceptable means to protect your personal data.
6. Your Rights
- You have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, please contact us at [email protected].
7. Changes to This Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review it periodically.
8. Contact Us
- If you have questions or concerns about our Privacy Policy or data practices, please email us at [email protected].